Established in 2007 by several telecommunications service providers, the Commission for Complaints for Telecom-television Services (CCTS) is an independent telecommunications consumer agency. Its mandate and structure were approved by the Canadian Radio-television and Telecommunications Commission (CRTC). The mandate of the CCTS is to resolve and report on consumer complaints regarding phone, internet and TV subscription… Continue Reading Understanding consumer awareness and satisfaction with the Commission for Complaints for Telecom-television Services (CCTS/Nanos)
You are browsing archives for
Category: Reports
Higher interest rates negatively impact spending for majority of Canadians; Poilievre most trusted ...
More than two in three respondents say that higher interest rates have impacted their personal spending somewhat negatively (26%) or negatively (37%), consistent with the previous wave (28%somewhat negatively ; negatively 36%). Older Canadians aged 55 plus are more less likely to say the higher rates affected their spending negatively (51%) than Canadians aged 18-34… Continue Reading Higher interest rates negatively impact spending for majority of Canadians; Poilievre most trusted to support economic growth (Bloomberg/Nanos)
Conservatives lead by 15 points – Concern about housing on the upswing (Nanos)
Nanos tracks unprompted issues of concern every week. To access full weekly national and regional tracking visit the Nanos subscriber data portal. Conservatives currently enjoy a 15-point advantage over the Liberals in the ballot tracking. Poilievre has a 14-point lead over Trudeau as the preferred Prime Minister. In the weekly issue tracking concern about housing… Continue Reading Conservatives lead by 15 points – Concern about housing on the upswing (Nanos)
Consumer confidence lower than four weeks ago and remains in marginally positive territory (Bloomber...
Canadian consumer confidence continues to trend in marginally positive territory. Of note there has been some downward pressure on perceptions related to the future value of real estate and the future strength of the Canadian economy in terms of the numeric values. -Nik Nanos, Chief Data Scientist Nanos conducted an RDD dual frame (land- and… Continue Reading Consumer confidence lower than four weeks ago and remains in marginally positive territory (Bloomberg/Nanos)
Nearly seven in ten Canadians want the public release of names of MPs accused of foreign interferenc...
Canadians are over twice as likely to prefer that the names of MPs who have been found to be “semi-witting or witting” participants in supporting foreign states interfering in Canadian political life be publicly released (68%) and they should have to publicly explain their actions, over them having the opportunity to privately defend themselves before… Continue Reading Nearly seven in ten Canadians want the public release of names of MPs accused of foreign interference and for them to publicly explain their actions – Majority want MPs found guilty of foreign interference criminally charged and jailed (Globe and Mail/Nanos)
Canadians are two and a half times more likely to prefer someone other than Justin Trudeau lead the ...
Nanos Research was retained by CTV News to conduct research among Canadians to gauge their preferences for the leader of the Liberal Party of Canada, as well as the best ways for the Liberals to increase their chances of winning the next federal election. Nanos conducted an RDD dual frame (land- and cell-lines) hybrid telephone… Continue Reading Canadians are two and a half times more likely to prefer someone other than Justin Trudeau lead the Liberals in the next election (CTV/Nanos)
People in Ontario and Quebec more sensitive to potential theft when purchasing a vehicle compared to...
Nanos research was retained by CTV News to conduct research among Canadians to gauge the level of importance in knowing vehicles that are prone to theft when deciding on which vehicle to purchase. Nanos conducted an RDD dual frame (land- and cell-lines) hybrid telephone and online random survey of 1018 Canadians, 18 years of age… Continue Reading People in Ontario and Quebec more sensitive to potential theft when purchasing a vehicle compared to people from other regions (CTV/Nanos)
2023-2024 Credential and Authentication Qualitative Research Program (CRA)
The Canada Revenue Agency (CRA) commissioned Nanos research to conduct a qualitative public opinion research (POR) to explore Canadians’ perceptions surrounding the CRA’s online portals and other service interactions. The purpose of the research was to assess the perceptions and experiences of members of the general population, decision-makers of small businesses, and professionals involved in… Continue Reading 2023-2024 Credential and Authentication Qualitative Research Program (CRA)
Inflation and cost of housing top national issues of concern > Conservatives continue with double di...
Nanos tracks unprompted issues of concern every week. To access full weekly national and regional tracking visit the Nanos subscriber data portal. Canadians continue to be focused on economic issues such as inflation, the cost of housing and jobs/the economy. Conservatives have a double-digit lead over the Liberals. – Nik Nanos The Weekly Nanos Tracking… Continue Reading Inflation and cost of housing top national issues of concern > Conservatives continue with double digit lead over Liberals (Nanos)
Consumer confidence tracking in positive territory (Bloomberg/Nanos)
Since January 2024, Canadian consumer confidence has consistently tracked in positive territory but just marginally above a score of 50 points on the 100 point diffusion scale that makes up the Bloomberg Nanos Canadian Confidence Index. -Nik Nanos, Chief Data Scientist Nanos conducted an RDD dual frame (land- and cell-lines) telephone random survey of 1,117… Continue Reading Consumer confidence tracking in positive territory (Bloomberg/Nanos)